Terms & Conditions

1. About Joyo Fashion

Joyo Fashion is an online fashion retail business founded and operated by Jyoti Singh. We sell premium Men's T-Shirts and Girls' Suits through our website at joyofashion.in. References to "we", "us", "our", or "Joyo Fashion" throughout these Terms refer to this business.

2. Eligibility to Use Our Website

By using our website, you confirm that:

• You are at least 18 years of age, or using the website under the supervision of a parent or legal guardian.
• You are legally capable of entering into a binding contract.
• You are not barred from receiving services under applicable Indian laws.
• The information you provide during registration or checkout is accurate and complete.

3. Products and Descriptions

We take great care to display our products accurately. However:

• Product colours may appear slightly different depending on your screen/device calibration. We are not responsible for such display variations.
• Product images are for illustrative purposes. Slight variations in pattern placement or embroidery may exist in the actual product.
• We reserve the right to discontinue any product without prior notice.
• We currently offer: Men's T-Shirts and Girls' Suits. Other categories may be added in the future.

4. Pricing

All prices on our website are listed in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change prices at any time without prior notice. However, the price you are charged will be the price displayed at the time you place your order — no retroactive price changes will apply to confirmed orders.

5. Orders and Contract Formation

Placing an order on joyofashion.in constitutes an offer to purchase products. A binding contract is formed when:

• You place an order and receive an order confirmation from us (via email, WhatsApp, or on-screen confirmation).
• Payment is successfully processed.

We reserve the right to refuse or cancel any order at our sole discretion, including in cases of suspected fraud, pricing errors, or stock unavailability. In such cases, we will issue a full refund within 5–7 business days.

6. Payments

We accept the following payment methods:

• UPI (Google Pay, PhonePe, Paytm, and others)
• Debit and Credit Cards (Visa, Mastercard, RuPay)
• Net Banking
• Cash on Delivery (COD) — available at select pin codes

All online payments are processed through secure, PCI-compliant third-party payment gateways. We do not store your payment card details on our servers.

7. Shipping and Delivery

Please refer to our Shipping Policy for complete details. Key points:

• We ship Pan India (all states and union territories).
• Standard delivery time is 5–7 business days from order confirmation.
• Free shipping on all orders above ₹999.
• Shipping charges (if applicable) are clearly displayed at checkout before payment.
• We are not responsible for delays caused by courier partners, natural disasters, or events beyond our control.

8. Returns and Exchanges

Please refer to our Return & Exchange Policy for complete details. Key points:

• Returns and exchanges are accepted within 7 days of delivery.
• Products must be unused, unwashed, with all original tags intact.
• Certain products (items purchased in sale/clearance) may be non-returnable.
• To initiate a return, contact us via WhatsApp at +91 77239 01798.

9. Intellectual Property

All content on joyofashion.in — including but not limited to text, images, graphics, logos, product photographs, website design, and code — is the property of Joyo Fashion or its content suppliers and is protected under applicable Indian and international intellectual property laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website without express written permission from us.

10. User Conduct

When using our website, you agree not to:

• Post or transmit any unlawful, threatening, defamatory, obscene, or otherwise objectionable content.
• Use the website for any fraudulent or commercial purpose without our consent.
• Attempt to gain unauthorised access to any part of our systems or data.
• Scrape, crawl, or data-mine any information from the website.
• Use our brand name, logo, or product images without written permission.

11. Limitation of Liability

To the maximum extent permitted by applicable law, Joyo Fashion shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or products. Our total liability in any matter arising from a transaction on our website shall not exceed the value of the relevant order.

12. Disclaimer of Warranties

Our website and products are provided on an "as is" and "as available" basis. We make no warranties — express or implied — regarding the accuracy, reliability, or availability of our website. For product quality concerns, please refer to our Return Policy.

13. Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of the Republic of India. Any disputes arising from the use of our website or purchase of our products shall be subject to the exclusive jurisdiction of the courts in Indore, Madhya Pradesh, India.

14. Amendments to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective upon posting on our website with an updated "Last Updated" date. Continued use of the website after changes constitutes acceptance of the revised terms.

15. Contact Us

For any questions regarding these Terms and Conditions, please reach us:

• Business: Joyo Fashion
• Website: joyofashion.in
• WhatsApp: +91 77239 01798
• Email: support@joyofashion.in
• Founder: Jyoti Singh